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Business Without Borders ®

Employee Spotlight: Cliff Rafiq









My Name is Cliff Rafiq,

I started in this industry straight out of high school as a runner in 2001. I became a Certified Customs Specialist in 2002-2003. I initially worked for a small family brokerage firm where I learned most of my core customs skills. Working for small brokerage taught me the value of excellent customer service skills and going beyond the expected. In 2015, A & A Customs Brokers offered me a position that allowed me to grow as a professional; I eagerly embraced the opportunity. Starting as a Senior Customs Specialist, I soon was offered the position of Customs Supervisor for the Air/Ocean Department. Everyday I come to work with a can-do/positive attitude. My hope is to be the best customs broker in the industry; a rather simple but worthwhile goal.

NOTE: All details pertaining to CARM R2 processes are based on the current information available at the time of writing. As this is subject to change, it’s recommended you periodically check in with the CBSA or your customs broker.