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CBSA Work to Rule / Slow down – August 2021

On August 6, 2021, The Public Service Alliance of Canada confirmed the work-to-rule actions in a statement.

During a work-to-rule action, CBSA employees will follow procedures by law. This may cause long delays at the border as working will carry out their jobs as they trained.


The work-to-rule actions are at all border crossings and airports across the country.


Travellers should plan for possible delays at the border by CBSA.


What can you do?  Ensure your paperwork is complete and into the broker for processing well in advance of the shipment arriving at customs

How will A & A support you

  • We will continue to monitor the developments of a possible CBSA Strike
  • Customers will be notified of possible impacts if a CBSA Strike is announced

How long will the work to rule/slow down last?

We will track the situation and we will notify Customers of possible impacts.


Read More How did we get here

NOTE: All details pertaining to CARM R2 processes are based on the current information available at the time of writing. As this is subject to change, it’s recommended you periodically check in with the CBSA or your customs broker.