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Business Without Borders ®


Imagine you’re shipping your product across the border. All seems to be going well. Suddenly, your shipment is flagged, the truck is stopped at the border and the driver doesn’t know what to do. Turns out, it’s all because of one tiny error on a form or shipping document. These things happen a lot, and it is never a good experience if you are the one doing the shipping.

When in crisis, you want someone to talk to right away, a direct point of contact. A customs broker is just that. Someone to prevent crises for carriers, before they happen, and if they do, handle them swiftly. No wasted time stressing in the moment about what to do when you need an answer, a resolution, right away. At A & A, we have nearly 30 years of experience and a laser focus on customers. We ensure you never have hassles at the border, which unfortunately, many transport carriers do.

Let’s face it, when it comes to shipping, there are lots of challenges to face. Here’s how a great customs broker can help you clear shipments faster:

Be that voice on the other end of the line when your shipment is stuck at the border and you don’t know why, or what to do.
Get your shipment moving quickly, saving you time and money.
Provide a direct point of contact available 24/7 to find resolutions to your shipment issues at the border, no matter how big or small.
Reduce driver shortages and dissatisfaction. Being stalled due to not having paperwork is demoralizing for staff and drivers – your broker is one call away.
Manage complex government regulations. Your broker will proactively look to manage changes for you (like an accountant).

If you aren’t getting the help you need, let’s talk.

At A & A, we want you to feel like you have someone on the inside working for you, intimately understanding your needs and being able to proactively predict changing circumstances while stepping in to help when things are unpredictable.

Our almost three decades of experience gives us insight into trends (so we know what to look out for) and things to watch out for before you’re caught off guard. While we can’t control rising fuel costs, we can and will provide you with clear visibility into wait times at the border – which we’re famous for shrinking. We expedite slow responses from brokers, based on our longstanding and earned relationships.

Get in touch with us today for a free consultation.

NOTE: All details pertaining to CARM R2 processes are based on the current information available at the time of writing. As this is subject to change, it’s recommended you periodically check in with the CBSA or your customs broker.